Frequently Asked Questions

Freight forwarding is the professional arrangement and shipment of goods from one location to another — typically internationally — using various modes of transport (sea, air, road). A freight forwarder like AKUNEX acts as the intermediary between shippers and transport services, handling booking, documentation, and customs.

We work with all major transport modes: sea freight (FCL & LCL), air freight (express and economy), and road/multimodal solutions. The best mode is selected based on your cargo type, volume, timeline, and budget.

Freight rates depend on factors including cargo weight, volume (CBM), origin and destination, mode of transport, type of goods, and current market rates. AKUNEX provides transparent, competitive quotes with no hidden charges.

We import electronics, machinery, spare parts, clothing & textiles, industrial goods, consumer products, auto parts, and hardware items. All imports are managed in full compliance with Indian customs regulations and DGFT guidelines.

Typical documents include: Commercial Invoice, Packing List, Bill of Lading / Airway Bill, Certificate of Origin, Import License (if required), and technical specifications for machinery or electronics. AKUNEX guides you through the complete documentation checklist.

Yes, an IEC is mandatory for all commercial imports into India. AKUNEX holds IEC: ABCCA5775C and can assist your business in understanding IEC requirements for your imports.

Once goods arrive at an Indian port or airport, customs clearance involves filing an Import General Manifest (IGM), submitting the Bill of Entry, duty payment, physical or document-based examination, and final out-of-charge order. AKUNEX manages this entire process on your behalf.

Import duties in India include Basic Customs Duty (BCD), IGST, and any applicable cess. Rates vary by HS code classification. AKUNEX provides detailed duty advisory so you can plan your import costs accurately.

Yes. We provide advisory and coordination support for goods requiring special import licenses or permits. Our regulatory team ensures all compliance requirements are met before initiating shipment.

Sea freight from Chinese ports (Shanghai, Guangzhou, Ningbo) to major Indian ports typically takes 15–25 days. Total import timeline including customs clearance is generally 20–30 days from origin dispatch.

Air freight from most Asian and European origins typically arrives in India within 3–7 working days. Express air services can deliver within 2–3 days. Customs clearance adds 1–3 working days.

Yes. AKUNEX provides regular shipment status updates via email, WhatsApp, and phone. We maintain proactive communication at every milestone — departure, arrival, customs, and delivery.

Yes. AKUNEX INTERNATIONAL PRIVATE LIMITED is a legally incorporated Indian company holding GSTIN: 07ABCCA5775C1ZS and IEC: ABCCA5775C — fully registered and compliant for freight forwarding and import operations.

Our office is at: Office No. 2, A-89, First Floor, Gali No. 6, Madhu Vihar, East Delhi, Delhi - 110092, India. You can reach us by phone at +91 9625771401 or email at akunexinternationalprivatelimi@gmail.com.

Simply contact us via phone, WhatsApp, or the inquiry form on our website. Share your cargo details (origin, destination, item type, weight/volume), and our team will provide a detailed, competitive quote within 24 hours.